Child Protection Policy

Last Updated: February 11, 2025

At meltrix, we are committed to protecting the privacy and safety of children online. This Child Protection Policy outlines our approach to ensuring that our services are not used by individuals under the age of 18.

Age Restrictions

Our services are intended exclusively for users who are 18 years of age or older. We do not knowingly collect, use, or disclose personal information from individuals under the age of 18.

Minimum Age Requirement

By accessing or using our website and services, you represent and warrant that you are at least 18 years old. If you are under 18, you are prohibited from using our services.

No Collection of Children's Information

We do not knowingly collect personal information from children under 18. Our services are designed and intended for adult users only. We do not direct any of our content, marketing, or services toward children.

Types of Information Not Collected

We do not knowingly collect any of the following from individuals under 18:

• Names or usernames
• Email addresses or contact information
• Payment or billing information
• Photographs or images
• Geolocation data
• Any other personal identifiers

Verification Measures

We implement reasonable measures to verify the age of our users, including:

• Requiring date of birth during registration
• Age confirmation checkboxes and declarations
• Monitoring and reviewing user-provided information
• Implementing age-gating mechanisms where appropriate

Parental Notification and Removal

If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take immediate steps to delete that information from our servers.

For Parents and Guardians

If you believe that your child under the age of 18 has provided personal information to us, please contact us immediately using the contact information provided below. We will:

• Investigate the matter promptly
• Delete any personal information collected from the child
• Terminate any associated account
• Take steps to prevent future unauthorized access

Content Restrictions

Our services may contain content and features that are suitable only for adult audiences. We take the following measures to protect minors:

• Clear age warnings and restrictions on service access
• Prohibition of content targeting or appealing to minors
• Monitoring of user-generated content for compliance
• Enforcement of terms of service violations

Third-Party Services

We do not knowingly allow third-party services that target children to be integrated with our platform. Any third-party services we use are required to comply with applicable child protection regulations.

Educational Purpose Exception

In the limited circumstance where our services are used for legitimate educational purposes with proper parental or guardian consent and institutional oversight, special arrangements must be made in advance. Contact us for more information about educational licensing.

Reporting Violations

We encourage users to report any suspected misuse of our services by minors or any content that may be harmful to children.

How to Report

To report a violation of this Child Protection Policy:

• Email us at: support@meltrix.online
• Call us at: +441604402929
• Write to us at: 22 Lansdowne Park, Belfast BT15 4AF, United Kingdom

Please include the following information in your report:

• Description of the violation
• Date and time of discovery
• Any relevant usernames or account information
• Screenshots or evidence if available

Enforcement and Compliance

We take violations of this Child Protection Policy seriously. Upon discovering or receiving a report of underage use, we will:

• Immediately suspend the account in question
• Conduct a thorough investigation
• Delete all associated personal information
• Implement additional safeguards if necessary
• Report to appropriate authorities if legally required

Legal Compliance

This Child Protection Policy is designed to comply with international standards for child online protection. We are committed to maintaining compliance with applicable laws and regulations regarding child safety and privacy.

Employee Training

All employees and contractors who have access to user data receive training on:

• Identifying potential underage users
• Proper procedures for reporting suspected violations
• Handling and deleting information from minors
• Maintaining confidentiality and sensitivity

Technology and Safety Measures

We employ various technological measures to prevent minors from accessing our services, including:

• Age verification systems
• Automated content filtering
• Account monitoring and audit procedures
• Secure data deletion protocols

Updates to This Policy

We may update this Child Protection Policy from time to time to reflect changes in our practices or legal requirements. The date of the most recent revision will be indicated at the top of this page. We encourage parents, guardians, and users to review this policy periodically.

Acknowledgment and Consent

By using our services, you acknowledge that:

• You are at least 18 years of age
• You have read and understood this Child Protection Policy
• You will not allow minors to access our services through your account
• You will report any violations you become aware of

Contact Information

If you have questions, concerns, or wish to report a violation of this Child Protection Policy, please contact us:

Cooperation with Authorities

We will cooperate fully with law enforcement agencies, child protection organizations, and other authorities in any investigation concerning child safety. We may disclose information when legally required or when we believe in good faith that such disclosure is necessary to protect children.

Zero Tolerance Statement

meltrix maintains a zero-tolerance policy toward any illegal activity involving minors. We are committed to providing a safe, secure environment exclusively for adult users and will take all necessary steps to ensure compliance with this Child Protection Policy.